Customer Testimonials
Danit and Steve were a pleasure to work with. Both were patient and thoroughly explained the process and all details regarding leasing my new vehicle. Having worked with Danit in the past, I was confident in going back to her. I look forward to working with them both in the future. Thanks again!
Justin and Ruben provides a great customer service experience and are both personable. I recently forgot my prescription sunglasses and USB card in a loaner and it was safely returned. The whole team is awesome!
Steve was very responsive and helpful in the whole process of buying my first EV.
I have been to other dealerships, even much closer to my home, but I always return to the Wynn dealership for their kindness, attention to detail, and professionalism. I never feel pressured or like I'm being hustled. Great dealership and staff!
Wynn gives an honest assessment of what work is needed.
I really like the salesman I’ve been working with and the service team
Simo was great to work with. Calm and competent
The recall and roof repair was good, however the steering wheel was damaged while the vehicle was in their care and we have not heard back about what they will do to fix/replace it. Follow up - The VW team at Jim Wynn did a great job making things right. Thank you
The entire process went extremely smoothly. Very happy with the the experience, even though I live in New Jersey and it did involve a bit of traveling.
Had a great experience working with Mac at Wynn VW. I saw a used truck on the internet, called over to Wynn right away and got in touch with Mac. He was very easy to work with, quick in responding, texted over pictures, and I was able to set up an appointment right away to test drive the car. Paperwork, financing, and closing was very quick and non-stressful. Highly recommend Mac and the Wynn Group!
Tyler was great he took great care of me!
Simo demonstrated a great deal of patience with all my questions. He answered everything to my satisfaction and made the process perfectly easy.
We bought a 2017 VW Beetle. It was in great condition and they had it for a reasonable price. Sales team was great! We had Simo who was super nice and made the process super easy. Danny was our financial manager who also made the process a breeze. 100% would recommend this team/dealership to anyone. Thank you Simo and Danny!
I had a good experience with the Wynn Group. Simeo was so very helpful as there were some issues during the sale. They handed everything and I took possession of the new car. I was very satisfied with how they took care of me and the lease deal.
Communication regarding my car was timely. Drop off and pick up for my car was smooth and I did not have to wait long for an associate to help me either time.
Took care of all my car needs on VERY short notice.
The staff at Jim Wynn have been great to work with, as I just purchased my third car from them. Simo Chaoui was the sales consultant on my most recent purchase, and he was extremely helpful and responsive throughout the process.
Absolutely recommend buying a vehicle from Simo and Danit at Wynn Volkswagen. They were always on top of any question, concern or silly request I had. I was comfortable every step of the way, which made the process of buying my extremely hard to find 40th Anniversary GTI very easy. Still can't believe I have this freakin masterpiece! Great Job Wynn Volkswagen Team!
The service team was great! Grant had excellent communication skills! I will continue to get service for my VW here!
Great Experience. Great salesman and staff!
The service was done well and done right.
Stellar customer service, on time, on budget and accuracy of work.
I have purchased four vehicles from Jim Wynn VW and each time I’ve left satisfied. Simo (our salesperson) is an incredibly friendly and effective partner through all of these transactions. In addition to sales, I’ve had nothing but seamless interactions with the service department (Justin) over the years as well.
The service at Wayne Volkswagen is very professional. Overall service was very good 👍. Thank you.
I was totally happy with the service outcome.
Easy. Curtesy loner car ready when I arrived. Car was ready when I got back
Service was done as promised. No issues with schedule or dates
Offered leasing vs buy options on vehicles, pricing in a very straightforward manner.
I received a premium customer service experience.
Friendly, professional staff. Awesome technicians! They found more issues with my car than I originally took it in for and they fixed them promptly. Note: didn't cost me a penny since it was covered under my original warranty. They kept me up to date on the progress. Oh yeah, they were able to give me a loaner car for my inconvenience. They are awesome! Very happy!
The service desk was very helpful and prepared for my service.
My experience at Wynn VW was exceptional from the time I walked in the door to when I drove out of the lot with my new (to me) 2019 Atlas. After much research and searching, I ultimately went to Wynn based on the reviews and they did not disappoint! Yes, Simo is just as lovely as all the reviews say. Rob, the manager, and Danit were just as pleasant to work with. I love my Atlas! And I would highly recommend Wynn VW! 10/10. Thank you Simo, Rob, and Danit!
Mac was very helpful throughout my car buying process. Was not my first time buying a car, but it was my first time financing through a dealership. The process went by smoothly and everything got taken care. I also really appreciate the communication he kept throughout the process of fixing some other strings. I enjoyed his straightforwardness and personality as well. Again Mac thankyou so much
After several test drives in the day, Mac at Wynn was the only dealer who took the time to tell us about the car and answer our questions. He made us feel important and that he cared about getting us the right car for our needs.
I asked to change the battery of my key car and They were NOT helpful at all, I had a KIA and when I need to change the battery KIA used to change me the battery for free
Fast and easy
I had a great experience purchasing a new vehicle from Wynn
No stress, friendly and knowledgeable staff. It is impressive to see multi generations of family members working in the dealership... it speaks of the dedication to the staff as well as the product they represent.
I had an awesome experience with Simo my sales guy. He went above and beyond his duties to try to get me into a EV car. He came in on his day off to complete the transaction of me purchasing the 2023 VW I.D.4. I would definitely refer friends and family to Wynn VW in Norristown. I love the atmosphere and most importantly I got my VW I.D.4 Electric Vehicle . Thank for all your help Simo!
My transaction was smoth; this is the third car from Jim Wynn and I would never buy from another dealership. They are family at this point.
Kind, direct, easy and prepared.
Steve is very knowledgeable about the VW EV, Danit explained the 4 insurance policies to me clearly and patient, very good experience with Wynn team, recommended! - 2023 ID.4
A shout out to Jim Wynn VW -- and Ruben in Service in particular. A totally surreal experience with an indignant insurance company unwilling to share my coverage info (yes, really) Ruben could have left me on an island and I wouldn't have blamed him. Instead, he went absolutely above and beyond and kept me from being stranded on a work day. Totally impressive and won a client for life. TY.
Steve was great to work with ! He is very knowledgeable of the vehicles, was able to answer my questions right away and was great at communicating over email ! He was a pleasure to work with and I love my new 2023 Tiguan
Technicians at Wynn do excellent work Car always runs exceptionally well after maintenance services are performed.
Great place to buy a car
Simo is FANTASTIC! The whole buying process was so easy with Simo, I spent some time thinking about my decision but he never made me feel pressured. He was so helpful and kind, it made the whole experience great! I’m really enjoying my Tiguan!
We took in our 2020 VW Atlas Cross-Sport for a recall and a few other items. We also ended up needing an airbag control module replacement as the one in our car went bad. They provided us with a loaner car and got our car all fixed up.
I thought that Don and the team at Wynn were exceptional. Don made the car buying process easy and acknowledged all of my wishlist items for the car.
They were Very accommodating and no pressure dealership and worked to find all available discounts on my car
Purchased a vehicle at Wynn and the process couldn't have gone any smoother! What a friendly and professional dealership. The sales manager Rob was exceptional and the Finance manager Danit was very professional. Thank you Wynn VW!
Had an incredible experience buying a VW Taos here with the help of Mac! I was nervous going into this process as this was my first time purchasing a car, but Mac was extremely helpful and never pushy! I would highly recommend purchasing a car at VW Wynn - thanks Mac!
The group at Wynn are second to none. Polite, knowledgeable and outgoing to make sure your car buying experience is exceptional. My salesman Simo was an absolute pleasure to deal with. If you’re in line for a new car, call Wynn and ask for Simo!
I made an easy appointment over the phone and my appointment was exactly how they promised it would be. In and out on time.
Ruben was exceptional. This was my first visit to JWVW and he took the time to show me around, explain all the protocols and was super friendly. Everyone I met was pleasant and I felt very welcome. And then I drove away feeling like I had been "taken care of" my care felt good, the things I had asked get attention were taken care of. Thanks
Representative very polite and ready to help
Every staff member I encountered was friendly and helpful. Ruben made it a great experience from first encounter until the call my car was ready. Also had a chance to meet Mike who was working on my car and felt completely comfortable leaving my car in his care.
Steve made the car buying experience an easy and quick process. Highly recommend him to anyone!
A very friendly family owned dealership where we have purchased 4 cars. Simo always provides very professional and personalized service. I would highly recommend Wynn VW. M. Jones
Wynn has excellent customer service. I arrive for my appointment, I am checked in quickly without waiting. They are very thorough in explaining what will be happening and what to expect, including in terms of wait time. The have an excellent customer loyalty program with free maintenance checks (including oil changes) for a number of years for purchasing the car from them. Can't say enough good things about VW in general and Wynn specifically.
Tyler was a great advisor. He kept me in the loop and made sure my service was completed in a timely manner.
I had a great experience with Stephen at the team. Vehicle was as described no surprises and process took less than one hr. Recommend.
Mac was our sales consultant at Wynn VW and we were very impressed with his knowledge, easiness, and relatability. He was very confident with the product and his presentation was spot on in terms of length, demonstrations, and explanations. My wife and I both agreed that we never felt any pressure to buy and that Mac was smooth and easy. After calling and letting Mac know we were driving about 50 miles to look at and test drive the car, he had the car waiting out front looking like it was just detailed. We took it for the test drive and ...
Had a great experience working with Simo- very knowledgeable about the cars, patient, and followed up with me in a timely manner based upon my travel schedule and desire to look at similar options elsewhere. He was not pushy but always kept me in the loop as the inventory updated. Everything about this experience was different than the dreaded car-buying experience we all think about. Nothing but positive feedback from me! Thank you to Dorothy at the front desk and Kel in finance, as well!
Steve was great to work with and very knowledgeable! Very happy with my Wynn experience and my new VW!
Mac McArthur was great! Was such a smooth experience getting into a certified pre-owned VW Tiguan! Thanks Mac!!
ask for Simo, he provided excellent assistance and made the car buying a smooth experience - will return for future purchases.
Would not go anywhere else! Purchased/lease several cars from Wynn's over the past 15 years and have never had a bad experience. Highly recommended
We keep coming back!
Prompt response in making the appointment, ready to receive me when I arrived, completed the servicing in in good time.
Service team is amazing
This is my second time leasing at Wynn VW with Steve Pion, and it’s always an awesome experience! Steve’s communication throughout the sale was great, he is knowledgable and makes the process easy. Business manager Danit was a pleasure to work with as well! Very happy with my new car and the entire experience at Wynn VW!
Overall experience was great and the process was short and easy.Simo made sure to answer all our questions and concerns.
Steve got back to me promptly after I emailed them the night before. It was smooth and easy, they did their best to do something about my requests and I look forward to doing buisness with them again.
Jim Wynn VW was a great experience! Simo was very pleasant to deal with and very knowledgeable.
The experience was first rate! Over the 50 years of purchasing autos, this was the best. Mac was easy going, professional, knowledgeable and very customer-oriented. There was no pressure and he listened to what we wanted in a new car and delivered. With all the newer “gadgets” today, he took the time and effort to insure we left with a complete understanding of everything when we picked up the car. He truly is an asset to the Wynn Organization!
everything was handled with great care
John was the best car salesman I've ever dealt with!
I had a great experience at Jim Wynn. I had specific car goals and the sales associate, Simo Chaoui was super helpful, friendly and accommodating. Sales manager, Danit Klovsky was wonderful. She was friendly, knowledgeable and made everything feel easy! I appreciate the time energy they took to meet my car needs!
John Davis and Gino were wonderful and found the exact kind of car that we were looking for. They listened to us and never tried to pressure us into a car that was not what we were looking for. This is our second car purchase from Wynn and we love the buying experience and service level there.
Tyler Cook and the Wynn VW team exercise much care to understand customer expectations and follow through on them so that satisfaction is the result. They communicate consistently throughout the service experience, making sure that the customer is informed from appointment to pick-up. I appreciate that we are known by name, and the service that our VWs (Atlas; Taos; 2 Passats) receive is personalized. Wynn is focused on improving the service experience, which is evident with the new addition being added to the dealership.
5 stars; The service staff of Rubin and Justin are excellent in explanations, customer service and communications. The got me in a rental of their own as soon as it was available. Makes pick up and drop of very easy and seamless. The detailing and washing of the car since it was there for so long is amazing and shows they really care about their vehicles and customers.