Customer Testimonials
Quick, efficient, and friendly. I appreciate the professionalism.
Simo was of great help. I never felt like I was being pushed to make a purchase, everything was smooth. This is my first Volkswagen and I have to say I’m happy I decided to stop by Jim Wynn, they were amazing.
In and out, quick and easy
I really appreciated the time taken by the staff, especially Mr. McArthur, my sales consultant to find me a reliable, safe, beautiful looking new car.
Staff was available to answer questions and worked closely with us to secure a deal. Sales team followed up and had great communication.
Number One !
Everyone is very friendly and I didn't have to wait one minute for help.
Very helpful and easy to work with. Completed whole process in a few hours. Definitely recommend to visit when purchasing a automobile.
Mac did a great job. He was really diligent about communicating with us.
The Wynn Group were fabulous to work with. They were friendly, honest, efficient and collaborative.
They made the car shopping process easy.
We went to Jim Wynn looking to purchase a Tiguan after being treated miserably at another VW dealership. This would be our very first Volkswagen. Steve was absolutely amazing. We were so happy with how we were treated when we walked in the door. The entire process of purchasing a car was so easy. Jim Wynn has been in business for many years and the answer is clear because they are so good at what they do. I definitively recommend Jim Wynn. Awesome experience.
Easy to schedule, work done on time, as requested. Super service from Justin Chaoui.
I visited Wynn VW to have my tires replaced. VW had advertised a tire sale, and I thought I'd take advantage. To my delight, the tires I had selected were part of a limited time offer, that was less than I was originally quoted. That plus a fairly quick turnaround, and a free car wash... what more could anyone want!
You were only one that had the interior I was looking and pleased with the availability of you having one on the lot before you put it on sale to the public.
Nice dealership. Friendly staffs and very professional. I got my VW ID4 service here. Thank you.
Everyone was nice and helpful. Got me into a rental car to drive to work and back. Quick and easy service!!
Well informed provide info needed
The customer service was outstanding. Ruben Escobar was our service consultant. He was very pleasant and approachable, and knowledgeable.
I bought a Jetta from them last week. Simo was particularly helpful and attentive. He listened to my needs and wants. He highlighted options to consider but was not pushy and respected my wishes. He was friendly and responsive, and emphasized that they wanted to make sure I was happy with the car I got. I am enjoying driving my Jetta and am very pleased with my purchase.
Service department took responsibility for an error. This is real customer service.
Everyone was prompt, professional and made the appointment smooth with as little inconvenience as possible.
Simo Chaoui from Jim Wynn Volkswagen(The Wynn Group) provided exceptional sales service from the moment I contacted him and up to the day I purchased a 2018 Forester. Simo Chaoui was professional courteous and understanding of my car needs. Danit Klovsky, finance, was also professional, kind and expeditiously processed our paperwork for our car within about 1 hour, max. Incredibly refreshing after the following horrible experience. I'm a former Marine and retired police officer. I had been shopping for a used car for about 6 months. I went to three different dealers between Maryland and Pennsylvania only to be disappointed by ...
Simo Chaoui from Jim Wynn Volkswagen(The Wynn Group) provided exceptional sales service from the moment I contacted him and up to the day I purchased a 2018 Forester. Simo Chaoui was professional courteous and understanding of my car needs. Danit Klovsky, finance, was also professional, kind and expeditiously processed our paperwork for our car within about 1 hour, max. Incredibly refreshing after the following horrible experience. I'm a former Marine and retired police officer. I had been shopping for a used car for about 6 months. I went to three different dealers between Maryland and Pennsylvania only to be disappointed by ...
Very calm non-pressuring friendly environment. Everyone was professional and came off very honest and genuine. Simo was amazing to work with.
We found everyone helpful and very patient with all our questions.
Had the absolute honor of getting my first VW at Jim Wynn! After many dealerships, many test drives of all different kinds of cars, I stopped in to VW. Simo was the best and easiest salesman to work with! He didn’t put me in a car out of my price range, he wasn’t pushy and listened to my needs. Both Simo and Pat Cook heard what I wanted and found me exactly what I was looking for! Couldn’t be happier with my new lease! Great communication, great customer service!
Great customer service. Good communication between myself and VW staff. Car ready when promised. All repairs explained to me. Car serviced properly.
Great experience getting my daughter her first car!
Overall the best experience buying a car. No hassle experience and Simo was a pleasure to work with.
The inspection was done on time, although it took a little longer than I was told it would and I waited for my car in a comfortable waiting area with refreshments and snacks.
I was able to get an appointment right away and I was able to fix the problem, rather than replace parts. The service consultants were kind and knowledgeable. The only downsides are that the cost was a bit high and I was not able to use coupons.
The car was finished in the the time frame I was told, and the waiting room was very nice with drinks and snacks.
Overall it was good. First oil change/maintenance. People were good. I was able to schedule the maintenance via the app. which was easy.
Great VW service at Jim Wynn Volkswagen PA
Simo and Danitt made the car buying process super easy and smooth. Very clean and organized dealership. They serviced an issue my car had within 24 hours before I bought it. I had a great experience I recommend you check out Jim Wynn if you are looking for a new car!
prompt knowledgable polite service folks....waiting area has good wifi and with Kauai coffee I finally have a reasonable coffee choice there <smile> ... Basically its the people - professional yet helpful and friendly .... Good job all!
We purchased two VW's from Jim Wynn this year. Simo is the absolute best. Great customer service!! THANK YOU SIMO!
Outstanding customer service thanks for your help.
Service was easy to schedule, the link that was sent to my phone made it easy to accept and decline service as well as to keep me informed of the status of my vehicle's service and the staff was friendly and knowledgeable.
Everyone was so helpful and it was a comfortable experience
Great experience from beginning to end. Mac, my salesman, is extremely knowledgeable and accommodating. He really knows Volkswagen and made sure I left with a firm grasp of my new Atlas’ tech features. The financing department is fast and efficient. This was my first Volkswagen buying experience: I definitely recommend giving Jim Wynn Volkswagen a look for your next car purchase.
This was the first time that I was purchasing a previous leased car. Danit made the process seamless and stress free. Completed most of the process online and was able to schedule the car inspection the same day Danit was in the office to sign all the paperwork. As I am waiting for the car, no matter who approached me, they all ask if I have been helped. Simo was the salesperson designated to assist Danit with the process and when I met him, he was friendly, attentive, and all around nice guy. Wynn VW truly is a dealership that ...
Totally Satisfied!
The friendly staff and their no nonsense approach is nice. I’ve always hated being kept in a room for three hours haggling and that didn’t happen here. I never felt any pressure to buy anything.
Great service, polite, timely, took great care of my vehicle and even gave me a loaner. Highly recommend!
Service was outstanding. Thank you.
Customer service what exceptional.
Very fast, great customer service. they explained things to me in a way I understand!
I really appreciate the service department getting me in and out within a short period of time. They are very professional, knowledgeable and caring toward their customers.
Staff is great. Tyler helped assist me with issues I was having with car. He is extremely helpful, kind, receptive and thorough. I recommend this VW location. Ask for Tyler in service department. Very satisfied with my experiences here. Thank you.
Great experience as always!
First time purchasing a car at a dealership Steve was professional & very nice through the process on getting me my Impala.
Simo made my car buying experience as quick and painless as could possibly be. Thumbs up!
Danit and Steve were a pleasure to work with. Both were patient and thoroughly explained the process and all details regarding leasing my new vehicle. Having worked with Danit in the past, I was confident in going back to her. I look forward to working with them both in the future. Thanks again!
Justin and Ruben provides a great customer service experience and are both personable. I recently forgot my prescription sunglasses and USB card in a loaner and it was safely returned. The whole team is awesome!
Steve was very responsive and helpful in the whole process of buying my first EV.
I have been to other dealerships, even much closer to my home, but I always return to the Wynn dealership for their kindness, attention to detail, and professionalism. I never feel pressured or like I'm being hustled. Great dealership and staff!
Wynn gives an honest assessment of what work is needed.
I really like the salesman I’ve been working with and the service team
Simo was great to work with. Calm and competent
The recall and roof repair was good, however the steering wheel was damaged while the vehicle was in their care and we have not heard back about what they will do to fix/replace it. Follow up - The VW team at Jim Wynn did a great job making things right. Thank you
The entire process went extremely smoothly. Very happy with the the experience, even though I live in New Jersey and it did involve a bit of traveling.
Had a great experience working with Mac at Wynn VW. I saw a used truck on the internet, called over to Wynn right away and got in touch with Mac. He was very easy to work with, quick in responding, texted over pictures, and I was able to set up an appointment right away to test drive the car. Paperwork, financing, and closing was very quick and non-stressful. Highly recommend Mac and the Wynn Group!
Tyler was great he took great care of me!
Simo demonstrated a great deal of patience with all my questions. He answered everything to my satisfaction and made the process perfectly easy.
We bought a 2017 VW Beetle. It was in great condition and they had it for a reasonable price. Sales team was great! We had Simo who was super nice and made the process super easy. Danny was our financial manager who also made the process a breeze. 100% would recommend this team/dealership to anyone. Thank you Simo and Danny!
I had a good experience with the Wynn Group. Simeo was so very helpful as there were some issues during the sale. They handed everything and I took possession of the new car. I was very satisfied with how they took care of me and the lease deal.
Communication regarding my car was timely. Drop off and pick up for my car was smooth and I did not have to wait long for an associate to help me either time.
Easiest and fastest time I've ever had buying a car. From the time I stepped on the lot to the time I left in my new car was about 2 and half hours total. Salesman Steve Pion was awesome to work with and made the process flow seamlessly. I've bought my last three cars from Jim Wynn and will be the fourth there next time.
The staff at Jim Wynn have been great to work with, as I just purchased my third car from them. Simo Chaoui was the sales consultant on my most recent purchase, and he was extremely helpful and responsive throughout the process.
Absolutely recommend buying a vehicle from Simo and Danit at Wynn Volkswagen. They were always on top of any question, concern or silly request I had. I was comfortable every step of the way, which made the process of buying my extremely hard to find 40th Anniversary GTI very easy. Still can't believe I have this freakin masterpiece! Great Job Wynn Volkswagen Team!
The service team was great! Grant had excellent communication skills! I will continue to get service for my VW here!
Great Experience. Great salesman and staff!
The service was done well and done right.
Stellar customer service, on time, on budget and accuracy of work.
I have purchased four vehicles from Jim Wynn VW and each time I’ve left satisfied. Simo (our salesperson) is an incredibly friendly and effective partner through all of these transactions. In addition to sales, I’ve had nothing but seamless interactions with the service department (Justin) over the years as well.
The service at Wayne Volkswagen is very professional. Overall service was very good 👍. Thank you.