Customer Testimonials
Great customer service. Mac is the best salesman. Quality vehicles. Wynn is a solid dealership.
We cannot say enough good things about Simo. He was very patient with me and “Understanding”with my concerns. I had been shopping for a car for a few weeks and with his guidance the Jetta was a great fit for me. The dealership was also very good. It has a reassuring atmosphere. Thankyou Simo.
3rd lease with this Dealership. We have specifically dealt with Simo each time and he is so courteous, professional, and always ready to help. We are appreciative and pleased with the level of service of this dealership and would highly recommend this business.
Stay far away from Steve Pion! I was quoted at an interest rate of 6.79%, but when calculating the actual payments, it turned out to be 11.2%. Numbers don't lie Steve. Additionally, he made several attempts to pressure me into putting down a deposit based on these inaccurate figures. It's just disappointing and dishonest, especially since I was genuinely prepared to purchase a car. If you visit this dealership, I would advise caution, especially when dealing with Steve Pion.
Wonderful family owned dealership with an exceptional team of people and the resources and inventory of a much larger store. Jim is a warm, friendly, no-pressure salesperson. Rob, the sales manager, made me feel at home and Danit made financing simple, straightforward, and honest. A fantastic buying experience start to finish!
Great customer service, no haggling, great deals! Ask for Simo, he was a great salesman and made sure everything was ready for me the day I picked up my new car!
I am so pleased with my newly purchased Volvo and the great customer service from Simo. Thank you!
I bought a Jetta from them last week. Simo was particularly helpful and attentive. He listened to my needs and wants. He highlighted options to consider but was not pushy and respected my wishes. He was friendly and responsive, and emphasized that they wanted to make sure I was happy with the car I got. I am enjoying driving my Jetta and am very pleased with my purchase.
Simo Chaoui from Jim Wynn Volkswagen(The Wynn Group) provided exceptional sales service from the moment I contacted him and up to the day I purchased a 2018 Forester. Simo Chaoui was professional courteous and understanding of my car needs. Danit Klovsky, finance, was also professional, kind and expeditiously processed our paperwork for our car within about 1 hour, max. Incredibly refreshing after the following horrible experience.
I'm a former Marine and retired police officer. I had been shopping for a used car for about 6 months. I went to three different dealers between Maryland and Pennsylvania only to be disappointed by ... Read More DealerRater - Sep 19, 2023
They were Very accommodating and no pressure dealership and worked to find all available discounts on my car
The group at Wynn are second to none. Polite, knowledgeable and outgoing to make sure your car buying experience is exceptional. My salesman Simo was an absolute pleasure to deal with. If you’re in line for a new car, call Wynn and ask for Simo!
A very friendly family owned dealership where we have purchased 4 cars. Simo always provides very professional and personalized service. I would highly recommend Wynn VW. M. Jones
Mac was our sales consultant at Wynn VW and we were very impressed with his knowledge, easiness, and relatability. He was very confident with the product and his presentation was spot on in terms of length, demonstrations, and explanations. My wife and I both agreed that we never felt any pressure to buy and that Mac was smooth and easy. After calling and letting Mac know we were driving about 50 miles to look at and test drive the car, he had the car waiting out front looking like it was just detailed. We took it for the test drive and ... Read More DealerRater - Nov 15, 2022
Had a great experience working with Simo- very knowledgeable about the cars, patient, and followed up with me in a timely manner based upon my travel schedule and desire to look at similar options elsewhere. He was not pushy but always kept me in the loop as the inventory updated. Everything about this experience was different than the dreaded car-buying experience we all think about. Nothing but positive feedback from me! Thank you to Dorothy at the front desk and Kel in finance, as well!
Steve was great to work with and very knowledgeable! Very happy with my Wynn experience and my new VW!
ask for Simo, he provided excellent assistance and made the car buying a smooth experience - will return for future purchases.
Would not go anywhere else! Purchased/lease several cars from Wynn's over the past 15 years and have never had a bad experience. Highly recommended
Overall experience was great and the process was short and easy.Simo made sure to answer all our questions and concerns.
Jim Wynn VW was a great experience! Simo was very pleasant to deal with and very knowledgeable.
The experience was first rate! Over the 50 years of purchasing autos, this was the best. Mac was easy going, professional, knowledgeable and very customer-oriented. There was no pressure and he listened to what we wanted in a new car and delivered. With all the newer “gadgets” today, he took the time and effort to insure we left with a complete understanding of everything when we picked up the car. He truly is an asset to the Wynn Organization!
I had a great experience at Jim Wynn. I had specific car goals and the sales associate, Simo Chaoui was super helpful, friendly and accommodating. Sales manager, Danit Klovsky was wonderful. She was friendly, knowledgeable and made everything feel easy! I appreciate the time energy they took to meet my car needs!
Mac was the right guy and helped me get to the deal I wanted. Highly recommend him.
Awesome service, Simo and Jim were great, very helpful and everyone was so kind. Shortest time I ever spent in a dealership, definitely recommend
There's a pleasure dealing with the team. Got us in and out. Explained the cars features thoroughly
Second car I have bought from Mac, the process could not have been easier. He valued my time and didn't make me wait around needlessly. If you are in the market for a new or used car contact Mac at Wynn VW.
Great experience as always buying my Atlas from from Mac McArthur at Wynn! Mac was fantastic as always helping us out and directing us to the best car choice possible and the trade in process was straight forward and the buying experience was easy! Only thing I can complain about was the detail department did not spend enough time cleaning the car prior to us picking it up, but overall I'm very satisfied with my purchase and loving the Atlas so far!! We will be back to Wynn when we need a new car!
Great experience, they went above and beyond to make sure it was a seamless, pleasant experience. The entire dealership from sales, to finance, to service are a great team!
Simo is very professional sales person, very good communication and very efficient. It is easy to deal with him.
Great experience. Steve Pion was extremely knowledgeable about the vehicle we chose. All around great experience. I wanted a bow on the car to surprise my wife and they made it happen.
Simo was the best, extremely professional, and great with customer service. The trade-in process was so easy. They did not try to short us and gave an honest price for our vehicle.
It was very good working with Mac. He was very knowledgeable and patiently answered my questions. He's terrific at was he does.
Mac was a pleasure to work with, he single-handedly erased the sour taste in my mouth left over from past experiences with car salesman. He was very respectful, knowledgeable, and extremely flexible. My payments actually came out lower than expected, but only because he made the necessary adjustments. I would highly recommend this dealership to anyone looking for a new or used car! Just ask for Mac. Also had the pleasure to work with Lisa in finance, and high praise is deserved to her as well!! All around a great experience.
We are very happy with our purchase from Wynn. Steve Pion went above and beyond.
We’ve used 2 other Volkswagen Dealerships in the area and Jim Wynn is our new home. Our Salesman, Steve Pion, made everything so easy and fair. This is not some B.S. review. Trust me. Thanks Steve!
Simo was amazing to work with! This is my third purchase from Simo and he has made each experience seamless, efficient, and lovely. My Atlas Cross Sport, the latest VW in my family, is amazing!
Worked with Steve Pion in sales. I ended up buying a car. He was courteous, kind, knowledgeable about the car, and returned my calls/communication in a timely manner when I had questions. I highly recommend this dealership and ask for Steve!!
Simo was professional, courteous and went above and beyond to make me happy!! I returned to Simo and Wynn Volkswagen because of previous outstanding service that he extended to my family in the past. When you are are treated right, it keeps you coming back to that familiar face and feeling. You can tell that Simo not only loves his job, but he excels in it. The dealership is aesthetically pleasing, offers nice perks and everyone, including the front desk receptionist are pleasant and welcoming. I can’t say enough good things about my experience with Simo and Wynn Volkswagen!!
I came in to look and ultimately buy a 2018 Atlas. Steve Pion and his manager Rob were great to work with throughout the process. I would highly recommend working and buying from them.
Mac was great and the car was great. 5 out of 5 would recommend to friends and family.
Wonderful people, and a wonderful experience. Manager on duty let us have a test drive, right at the end of the day. Car was in immaculate condition! Then, he recommended an awesome place for dinner, lol. Simo took over, and made it impossible for us to pass on the vehicle, solely on his charm and wittiness. Would definitely go back, in the future.
I recently bought a used car at Wynn and couldn't be happier with the experience. They made it easy and worked through any bumps in the process with me. I couldn't find a better deal anywhere else.
The customer service was great - not pushy or overbearing. Worked with my schedule and always ready with a response on how they could help.
I recently purchased a vehicle at Wynn Volkswagen and it was an excellent experience. It was my first time buying a car and I found the team friendly and very helpful. Simo took me on the test drive, answering all my questions about the car and pointing out countless details I wouldn't have even known to inquire about. Rob walked me through the every step of the purchasing process and Lisa helped me understand the details of the financing. They were patient, attentive to details, and made the experience a breeze. I would recommend Wynn to anyone and am ... Read More DealerRater - May 23, 2022
Our group has leased VWs from Jim Wynn for many years and finds that the staff and customer service are consistently of the highest quality. Since the start, we've dealt with Simo Chaoui, who is excellent in every way.
Simo is always on the lookout for what is the best match and deal for each customer. He remembers preferences and makes every effort to honor them. Likewise, his communication is impeccable, providing timely updates about developments such as delivery, paperwork, and pick up.
This time around our lease paperwork was overseen by Lisa Puggi, who did a superb job ... Read More DealerRater - May 21, 2022
I'm so glad I did not ignore the follow-up emails from SImo regarding the 2018 Atlas I recently purchased. Both he and Lisa made my visit to the Wynn dealership one the best car experiences I could ask for...thanks again Lisa and SImo.
I love my new car and the timing worked out perfectly! Thank you, Simo and Lisa!
This was the best and smoothest process of buying a car! I 100% recommend this location!
My husband and I were in the market for a car and asked a friend for recommendation since we were planning to buy a Volkswagen. They had worked with Steve Pion to purchase two cars. From the moment we called and talked to Steve to when we were meeting him in person we felt like we were important. The car inventory is very low but that didn’t matter. The whole dealership works together as a team to help their clients. It is refreshing to see. The day we picked up our car Steve was supposed to be off but ... Read More DealerRater - May 5, 2022
Very helpful, informative, responsive Simo helped me through out the process for getting the desired vehicle and features
Mac is the most knowledgeable salesman we have ever dealt with. The dealership did not over charge us for our new vehicle
Bought my new Jetta from Jim Wynn Volkswagen on April 9th! It was the best car experience I've had and I've bought my share of cars! Mac was terrific and when I had a question about my parting brake a few days after I had my car, Renee was able to help me! I would highly recommend this dealership to anyone in need of a car!
The easiest car buying experience I’ve ever had. Everyone was very thorough and helpful.
The easiest car buying experience I have ever had. Everyone was great to work with.
Steve was super to deal with and very responsive! Everyone I encountered was very helpful and friendly. My wife and her parents has used this dealership for 10 years and always told me how great the service and people are to deal with; I highly recommend Steve and Jim Wynn VW!
Simo is excellent at what he does. He is extremely knowledgeable about the vehicle we purchased and patiently answered all our questions. He provided prompt updates on the delivery of our Taos and worked with us to chose the pick up date that worked best for us. I highly recommend Simo when purchasing a VW.
I had a really great experience purchasing my new car from Simo! I would recommend!
I had a wonderful experience working with Mac! I’ve been going to him for leases the past decade and finally decided to purchase. He knew exactly what I wanted, helped me through the process, and made a scary experience very, very easy. He’s personable, professional, but most of all he genuinely cares about his customers. I will never buy a car from anyone else!
I ordered my id4 in October and received it in March. Simo kept me updated on the status of the car. The buying process was thorough and quick, but not rushed. Simo spent the time with me to figure out all of the advanced technology in the car. He wanted me to feel comfortable before I left the dealership, which I did. This is the third car I bought from Jim Wynn through Simo. I think that says it all. 😁
My daughter and I had a great experience with the Wynn dealership. Simo and Rob were extremely helpful and made the purchase process very easy and enjoyable.
Simo at Wynn was great to work with regarding the purchase of our vehicle! He was straight-forward and honest & not pushy at all. I was actually in the process of working with another salesperson at a different dealership but once I contacted Simo at Wynn, I realized how much more comfortable the process could be. He made our purchase extremely easy and we look forward to hopefully purchasing our next car with him in the future!
Always so welcoming and always helpful to what I need. So happy with new car!
I had a great experience with the Wynn Group, especially connecting with Simo! He is a wealth of knowledgeable when it comes to Volkswagen and didn’t push me into making a decision. I appreciate all his time and patience! He made me feel confident about my first car purchase!
We recently purchased a VW atlas from Simo. The process was so seamless and easy thanks to Simo. He was kind, courteous, and made sure we got exactly what we wanted. Couldn’t recommend buying a car from Simo and the Wynn Group enough.
Loved how easy Simo made the whole process. Wonderful experience including the finance process. Everything was made so simple and easy.
Fastest and easiest experience at a car dealership ever. Highly recommended them to anyone looking for a car
We drive 45 minutes to an hour to get to the dealer because we have had good experiences purchasing vehicles from them in the past.
Good experience with the Wynn group.Made our purchase easy,no pressure.Knowable staff with the products they sell.Helpful and friendly service.Would purchase from there again
My carbuying experience was excellent and everyone involved, especially Mac, were very friendly and professional in getting me the car that I wanted for a fair price (especially in today’s market). My only suggestion (and this really goes for all dealerships) is there needs to be a better way to offer the “extras” where it’s not the last thing done before the purchase. It would be better to provide the info or even option to choose ahead of time so it speeds up the process and makes it less pressured at the time of purchase. Thanks again for ... Read More DealerRater - Mar 15, 2022
The dealership was extremely flexible and worked with us to make sure we got just the right vehicle that we wanted.
Amazing! My very pleasure to do business with them. Very honest with no hidden charge. Professional sales clearly explain every dollar you paid!
Most of the sale was completed over phone and text. Simo was very knowledgeable and found the car I wanted right away. When I went to pick up the car all paperwork was in order and I was out the door in 30 minutes!! Would recommend Wynn VW to all!!
Best, easiest, and quickest car buying experience I ever had. They took care of everything and had me on my way with a brand new SUV in no time at all. Simo was an A++ salesman and he never once pressured me into anything. Lisa in finance is a total PRO and makes the process effortless, made easier with her very friendly attitude towards everyone. From the front desk to finance this place is fantastic! Recommending to friends and family alike going forward!
Jim Wynn VW is the only dealership I use. Simo and the others are honest and trustworthy, a rare thing these days. Love my VW dealer!
Simo Chaoui recently sold our family a 2022 Atlas and 2022 Taos. We now own 5 Volkswagens, each purchased at Wynn. Relationships and customer loyalty matter at Wynn! Connections with Simo in Sales and Justin and Tyler in Service are important in our decisions to return to Wynn repeatedly. Communication is a priority in the sales and service processes, helping make the overall Wynn experience positive.
My wife and I recently bought a VW Atlas from Stephen Pion. Obviously there is a shortage of car inventory across the country. I had reached out to the dealership and Stephen responded quickly, met us on our price point and identified a car we love, very quickly. We were able to get most of the paperwork done remotely, so when it came to pick up the car, the process moved fast. Stephen and the Wynn dealership are fantastic. I highly recommend visiting this dealership!
Excellent sales team. Very knowledgeable, attentive and considerate. I’d give 6 stars if I could!!
Simo Chaoui was a great help in my recent purchase of a Volvo XC-60. A no pressure approach and helpful attitude made the purchase a pleasure. Lisa Puggi handled all the documents in a professional manner helping me pick up the vehicle in minimum time. Would recommend this dealer ship to anyone who wants a good deal and no hassle.
Mac and Lisa made my lease a breeze and I even got the color I wanted. He's personable and patient with instructions. A genuine pleasure to work with. We made the right choice with Mac and the relationship won't end with just the sale of the car.
Great service. Mac and Lisa made my new lease a breeze. I’ve been a repeat customer for many years and will continue to do so.
What a totally pleasant experience. Mac and Lisa were a pleasure to work with. Mac did all his homework and demonstrated all the features of the vehicle. He was very engaging and managed the entire sales experience. Once the deal was agreed upon Lisa took over with all the paperwork. The entire process was very efficient and thorough. It was amazing how easy it was to deal with these folks. I purchased a car two years ago from another dealer and it was difficult to close the deal and they wasted a tremendous amount of my time trying to pickup ... Read More DealerRater - Dec 31, 2021
Steve and Lisa went above and beyond to make this a smooth buying process start to finish. It was so nice to have these two working together for me. Thanks for getting me the car that I wanted with no nonsense. I would recommend this dealership any day.
I'll keep this short. Wynn VW has a car shown on their site that's not available. When contacting them by text I was told it was available and asked to come in at 6:30 by Erin S. and an internet sales rep. would meet us. Upon arrival we found no car or anyone named Erin and then told an internet service not connected to this dealer gave that information. Wynn VW is NOT the place to consider shopping for a new car.
I've been a Jim Wynn VW customer for about 15 years. I won't buy from another dealer. Their sales process is exceptional. Friendly, thorough, and honest. Additionally, the service team is similarly exceptional.
I’ve been doing business with Steve Pion since December 2014 when we leased our first VW. His knowledge and expertise shine through making the car leasing(or this time around buying) experience easy and stress free. I would recommend seeing Steve and Wynn for your next car lease or purchase.
I purchased my first new car from Wynn VW 3 years ago and everyone that helped me through the process were extremely nice and informative without making me feel pressured in any way. Throughout the years of bringing my car in for routine maintenance, the same can be said about everyone in the service department. I recently returned and purchased a new 2022 Tiguan and Simo made the process very pleasant and was extremely informative about my new SUV. I have nothing but good things to say about my experiences with Wynn!
Bought my first Jetta from here 8 years ago, the car was great and the service was always good. Bought Tiguan this year from the same salesman Simo, satisfied with the purchase and service as always
After traveling to every dealer large and small in a 2 hour radius, we finally met with Steve Pion and he was fantastic and very knowledgeable. The experience was quick and professional and this is an easy recommendation. If you need a car ask for Steve!
I had a wonderful experience working with Simo and purchasing my 2022 Atlas from Wynn VW. Simo was incredibly helpful and responsive in the preliminary stages of car buying and when we finally decided to purchase our vehicle from Wynn, the experience was smooth and pleasant. We expected the final paperwork to take half a day but we were in and out quickly and seamlessly. Simo personally walked me through setting up the features in my car, connecting my phone, etc. It was a great experience and I would highly recommend Simo and Wynn VW to friends and colleagues!
This is the 4 th VW that we have leased with Wynns VW & each time have had a great experience with the sales people.
My 2022 Tiquan is my 4th leased vehicle from Wynn. The General Manager Rob is a true professional. He makes getting a new car very easy. The Volkswagon vehicles we have leased, Jetta, Passat, 2 Tiquans have been excellent. No breakdowns, good performance, and exceptional gas mileage. I strongly recommend getting your next car from Jim Wynn Volkswagon. Make sure you ask for Steve and Rob
I purchased a used BMW and it shows that this dealership picks vehicles that are well serviced and maintained. My salesman Mac was great to deal with and after we made a deal he made sure that everything went as smoothly as possible. He even contacted the previous owner to get the original second key, that is going above and beyond! Lisa handled all the financials and was a blast to work with as well. This is a great dealership to do business with, very professional with attention to detail.
Steve Pion is a great representative for The Wynn Group. Extremely helpful and professional in the pricing and the delivery of the automobile. Would recommend him to anyone in the market for a vehicle.
My fiancé bought a Volvo from the Wynn Group back in June and we had such a great experience, I knew I wanted to use the same dealership when it came time to look for a new car for myself. Simo reached out immediately when I inquired about a 2018 Volkswagen Tiguan via the Wynn Group website. I arranged to come by and test drive the car I was interested in, and Simo actually called me on my way there to give me a heads up that someone else was also coming by to see it at the same time! Luckily ... Read More DealerRater - Oct 27, 2021
Once again, Wynn had the car we were looking for. They make the buying process easy with most of the paperwork completed before we arrive to pick up the car. Nice follow up as well! Friendly staff and nice showroom.
The staff was excellent and worked very hard to ensure my experience was as painless as possible. I would absolutely recommend this dealership to any folks on the market for a vehicle.
Simo was extremely helpful and a pleasure to work with through the entire purchasing process. His professionalism and customer service was much appreciated. The dealership is also excellent. We didn't feel pressured at any time and were dealt with fairly. It was a "Wynn-Wynn" situation! haha
Unlike any car purchasing experience I've ever had. It was excellent. The customer service was spot on. Very attentive to my needs. I love my car and the whole buying it experience with Mac and Lisa were just great.
Steve delivered exceptional service. He is a true professional. We are very happy with our Tiguan. Thank you so much!
Simo & Lisa were both a pleasure to work with! Simo helped me through the whole process easily and in a timely manner. I am very happy with my choice!
We worked with Simo and he was great to work with! He was kind and considerate of our schedules and made the experience quite pleasant overall. We would definitely return to do business with Simo and the team at Wynn for our next purchase! Thank you so much!